Care at home · London · Since 1993

Home care that puts you in control

Care Resolution provides personal support to adults in their own homes. You choose your carers, you approve your care plan and you manage your care through an accessible portal.
Our quality
Rated by our clients on homecare.co.uk
Care Quality Commission

Independently regulated and rated

Care Resolution is registered with the Care Quality Commission, the independent regulator of health and social care in England. You can see our latest rating here, and read the full inspection report.
Years caring for Londoners
0 +
DBS-checked carers
0 %
Flexible care services
0
homecare.co.uk score
0 /10
Who we are

Care provider you can rely on

We have over 33 years of experience in helping adults of all ages to live comfortably and independently in their own homes, including people with medical conditions or physical disabilities.

We start by listening. We identify what matters to you, assess how much support you need and make sure it is in place whenever you need it, with a care plan that you and your family control.

You choose your carers

You approve your care plan

Accessible portal to manage your care

You message us any time

What we do

Support at home, shaped around you

Whether you need a few hours a week or regular cover, our services are flexible and delivered by carers you have chosen.

Personal care

Washing, changing, medication support and meal preparation, delivered with dignity.

Sit-in services

Respite for the main carer, and friendly companionship for the person you love.

Escort services

Escorting to GP and other appointments, places of worship, shopping and social visits.

Live-in services

A carer with you 24 hours a day, so you can stay in your own home.

Domestic services

Help with cooking, cleaning, ironing and keeping your home comfortable.

Residential cover

Short-term agency cover for care homes and supported living facilities.

How we can help

The everyday help that makes a real difference

From a hot home-cooked meal to a warm, tidy house, our carers take care of the small things that add up to a better day.
Client portal

With Care Resolution, you are in control

Securely share care plans and updates with the people who matter. Clients and their representatives can see exactly what is happening, when it happens.

Approve and amend your care plan

Review your support plan and request changes whenever your needs change.

See schedules and carers

Know which carer is coming and when, with real-time schedules.

Arrival and departure times

Check when your carer arrived and left, and what was completed.

Message the office and carers

Stay in touch directly, and share updates with family and professionals.

Family and professional updates

Keep loved ones and healthcare professionals informed when visits are completed.

Invoices, feedback and outcomes

View invoices, update your details, give feedback and track outcomes.

Our carers

A team you can trust in your home

Chosen by you

You decide who supports you.

Trained

We are a recognised training provider.

DBS checked

Every carer is fully vetted.

Referenced

References checked before they start.

Experienced

Skilled, caring and dependable.
Getting started

Three simple steps to the support you need

01

Contact us

Call, message us on WhatsApp or send an enquiry form. Tell us a little about the support you are looking for. We provide a price range for the service. If you are happy with the quote we can arrange a full face to face assessment.

02

Agree your care

We talk through your needs and wishes and confirm the price. If you are happy with the price, we then agree a care plan that you approve.

03

Care begins

Your chosen carers start, and you can follow every visit through the client portal.
Get started today

Let's find the right support for you

Contact us to discuss your care needs. We will listen, talk through your needs and agree a care plan that you control.

Call us

020 8124 3380

WhatsApp

07520 649274

Email

info@careresolution.co.uk

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